Help my comp randomly restarts

Hardware Zone Discuss, Help my comp randomly restarts at Tech Zone forum; when im running a program that may lag my comp up or a program which is full screen it usually ...


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Old 03-09-2008, 12:40 PM
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Help my comp randomly restarts

when im running a program that may lag my comp up or a program which is full screen it usually restarts the comp, my DxDiag log is:

------------------
System Information
------------------
Time of this report: 3/9/2008, 1944
Machine name: MARTIN
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: ECS
System Model: KOB740
BIOS: Default System BIOS
Processor: AMD Athlon(tm) XP 2200+, MMX, 3DNow, ~1.8GHz
Memory: 224MB RAM
Page File: 263MB used, 283MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: SiS 650_651_M650_M652_740
Manufacturer: SiS
Chip type: SiS Generic
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6325&SUBSYS_63251039&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: SiSGRV.dll
Driver Version: 6.14.0010.3730 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2006 1940, 1868800 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: sisgrp.sys
Mini VDD Date: 3/9/2006 1914, 245248 bytes
Device Identifier: {D7B71ED9-2065-11CF-1B7D-2F43A1C2CB35}
Vendor ID: 0x1039
Device ID: 0x6325
SubSys ID: 0x63251039
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_D ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_030013F6&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmuda.sys
Driver Version: 5.12.0001.0046 (English)
Driver Attributes: Final Debug
WHQL Logo'd: n/a
Date and Size: 8/23/2004 1512, 821760 bytes
Other Files:
Driver Provider: C-Media Inc.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: C-Media Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmuda.sys
Driver Version: 5.12.0001.0046 (English)
Driver Attributes: Final Debug
Date and Size: 8/23/2004 1512, 821760 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
C-Media Wave Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 0100, 57600 bytes
| Driver: usbd.sys, 8/4/2004 0100, 4736 bytes

----------------
Gameport Devices
----------------
+ SIS PCI to ISA bridge
| Location: PCI bus 0, device 2, function 0
| Matching Device ID: pci\ven_1039&dev_0008
| Service: isapnp
| Driver: isapnp.sys, 8/4/2004 0100, 35840 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 2322, 10624 bytes

------------
PS/2 Devices
------------
+ PC/AT Enhanced PS/2 Keyboard (101/102-Key)
| Matching Device ID: *pnp030b
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 0100, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 0100, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 0008, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 0100, 24576 bytes
|
+ Microsoft PS/2 Mouse
| Matching Device ID: *pnp0f03
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 0100, 52736 bytes
| Driver: mouclass.sys, 8/3/2004 2134, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 0008, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 2134, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Motorola V. and Timeport Modem
DirectPlay8 Modem Service Provider: Communications cable between two computers
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 41.9 GB
Total Space: 76.3 GB
File System: NTFS
Model: MAXTOR STM380215A

Drive: D:
Free Space: 4.3 GB
Total Space: 5.0 GB
File System: NTFS
Model: QUANTUM FIREBALLlct20 20

Drive: E:
Free Space: 6.4 GB
Total Space: 7.4 GB
File System: NTFS
Model: QUANTUM FIREBALLlct20 20

Drive: F:
Free Space: 1.3 GB
Total Space: 3.0 GB
File System: NTFS
Model: QUANTUM FIREBALLlct20 20

Drive: G:
Free Space: 2.3 GB
Total Space: 4.1 GB
File System: NTFS
Model: QUANTUM FIREBALLlct20 20

Drive: H:
Model: CREATIVE CD-RW RW8439E
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 0100, 49536 bytes

Drive: I:
Model: DVD-16X DVD1648/BKH
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 0100, 49536 bytes







i have scanned for viruses and im clean. i once had a BSOD which said that the error is a file called sisgrv.dll which i found out is in my System32 folder and its probably the driver in my comp that keeps it stable.


please tell me what to do to fix this (if there is anything)

i will thank and rep+ whoever tells me something that i can do that will stop this from happening.

thanks.
  #2  
Old 03-14-2008, 07:10 PM
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It depends on what program you're using that causes your computer to restart. Looking at your specs, you've got quite a low number of RAM and a slow CPU (to me it's slow). But I recommend getting more DDR RAM, which should help speed up things.
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  #3  
Old 03-15-2008, 03:23 PM
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any program that lags or is full screen eventually makes my comp restart. its not from overheating or a virus.
  #4  
Old 03-15-2008, 07:21 PM
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It seems like you don't meet the requirements to run certain programs. You don't even qualify to run XP. To fix this: you need some more RAM, a better a Vid card, and a new processor.

PROTIP: Get a new computer.
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  #5  
Old 03-16-2008, 01:17 PM
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its good enough to run XP, it never restarts when not playing games and stuff, it only restarts when im running like 9 CPU memory leaching programs, but ive found a sulution to playing games, play it in window mode but not 1280x1100 or w/e but 800x600 window mode.
  #6  
Old 03-16-2008, 02:31 PM
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Uhh, Windos is crappy so the reason you restart is because windows has encountered a system failure. Just turnoff automatic restart and it will just show BSOD. 1.
Right-click My Computer, and then click Properties.

2.
Click the Advanced tab.

3.
Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.
Clear the Automatically restart check box, and click OK the necessary number of times.




Post the error log here.
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  #7  
Old 03-17-2008, 09:50 AM
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i done that, thats how i got a BSOD (blue screen of death) saying that some .dll in my system32 folder called sisagp.dll or something like that, is corupt, but if i delete it my comp wont work. at least thats what my bro said (hes a nerd at computers)
  #8  
Old 03-17-2008, 02:31 PM
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  #9  
Old 03-18-2008, 10:22 AM
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are you sure the registry thing is safe? because i had one of them before and thy caused hundreds of problems
-----------------This post was merged together. In future use the edit button.-----------------

yep. infected, my spybot S & d found it as malware

Last edited by iio; 03-18-2008 at 12:33 PM.. Reason: Automerged Doublepost
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Old 04-26-2008, 03:15 PM
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are you sure the registry thing is safe? because i had one of them before and thy caused hundreds of problems
-----------------This post was merged together. In future use the edit button.-----------------

yep. infected, my spybot S & d found it as malware
CCleaner has a built in registry fix. It also makes backups if your computer has a problem, so it's perfectly safe. It's also not malware.. If SB says it is, it would be a false positive.
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